Terms of service

OVERVIEW

Welcome to Sense Wellness. The terms “we,” “us,” and “our” refer to Sense Wellness. Sense Wellness operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience.

The below terms and conditions, together with any policies referenced herein, describe your rights and responsibilities when you use our website, products, and services.

Please read these Terms of Service carefully. By visiting, interacting with, or using our website or purchasing products from Sense Wellness, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and any other policies posted on our website. If you do not agree to these Terms of Service, you should not use or access our website or services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or region of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this website.

To use certain features of our website or to purchase products from our store, you may be asked to provide information such as your name, email address, billing address, shipping address, payment information, and other details needed to process your order. You represent and warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of any account information and for all activity that occurs under your account.

SECTION 2 - OUR PRODUCTS

We make every effort to display our products, descriptions, pricing, ingredients, and images as accurately as possible. However, colors, product appearance, packaging, or details may vary depending on your device, screen settings, production changes, or other factors.

All product descriptions, pricing, availability, and product information are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Our skincare products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary.

SECTION 3 - ORDERS

When you place an order through our website, you are making an offer to purchase the selected products. Sense Wellness reserves the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product availability, or errors in product or order information.

Your order is not accepted until we confirm acceptance and process payment. If we make a change to or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was placed.

Please review your order carefully before submitting it. We may be unable to accommodate cancellation or change requests after an order has been processed.

Purchases are subject to our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed and will be shown in your order confirmation.

Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs fees, import duties, or other charges that may apply.

You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all purchases made through our website. You agree to promptly update your account and payment information so we can complete your transactions and contact you as needed.

You represent and warrant that you are authorized to use the payment method provided and that any charges incurred by you will be honored by your payment provider.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, holidays, customs processing, incorrect shipping information, or events outside our control.

Once an order has been transferred to the shipping carrier, title and risk of loss may pass to you. If there is an issue with your delivery, please contact us at info@sensewellness.life so we can help review the situation.

Please review our Shipping Policy for more information about processing times, delivery estimates, tracking, and shipping-related questions.

SECTION 6 - RETURNS AND REFUNDS

Returns, exchanges, and refunds are handled according to our Refund Policy. Please review our Refund Policy before making a purchase.

If you have questions about a return or refund, contact us at info@sensewellness.life with your order number and a description of the issue.

SECTION 7 - INTELLECTUAL PROPERTY

All content on our website, including but not limited to text, graphics, logos, images, product names, product descriptions, videos, page layouts, designs, icons, and other materials, is owned by Sense Wellness or its licensors and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial use only. You may not reproduce, distribute, modify, copy, display, publish, transmit, sell, or exploit any portion of our website or content without our prior written permission.

Sense Wellness names, logos, product names, designs, and slogans are trademarks or brand assets of Sense Wellness. You may not use them without our prior written permission.

SECTION 8 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to third-party tools, apps, payment processors, shipping services, or other services that we do not own or control.

You acknowledge and agree that access to these tools and services is provided “as is” and “as available” without warranties, representations, or conditions of any kind. We are not responsible for any issues, damages, or losses related to your use of third-party tools or services.

Any use of third-party tools or services is at your own risk and subject to the terms and policies of the relevant third-party provider.

SECTION 9 - THIRD-PARTY LINKS

Our website may contain links to third-party websites, services, or content. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of any third-party websites.

If you choose to access third-party links, you do so at your own risk. Please review the policies and terms of any third-party website before engaging in any transaction or providing personal information.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

Sense Wellness is powered by Shopify, which enables us to provide our online store and services. However, any sales and purchases made through our store are made directly with Sense Wellness.

By using our website and services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Sense Wellness, including any injury, damage, loss, claim, or issue related to products purchased from Sense Wellness.

SECTION 11 - PRIVACY POLICY

All personal information we collect through our website and services is subject to our Privacy Policy. By using our website or purchasing from us, you acknowledge that you have read our Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect and process personal information about your access to and use of our website in order to provide and improve the services. Information you submit through our website may be shared with Shopify, payment processors, shipping providers, analytics providers, and other service providers that help us operate our store, process payments, fulfill orders, and provide customer support.

SECTION 12 - FEEDBACK, REVIEWS, AND USER CONTENT

If you submit, upload, post, email, review, or otherwise provide ideas, suggestions, feedback, reviews, photos, videos, testimonials, or other content to Sense Wellness, you grant us a worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, publish, display, distribute, and promote that content for business, marketing, advertising, and operational purposes, where permitted by law.

You represent and warrant that you own or have the necessary rights to any content you submit and that your content does not violate the rights of any third party.

We may, but are not required to, monitor, edit, or remove content that we determine is unlawful, offensive, misleading, inappropriate, or otherwise objectionable.

SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.

SECTION 14 - PROHIBITED USES

You may use our website and services only for lawful purposes. You agree not to use our website or services:

(a) for any unlawful purpose;
(b) to violate any federal, state, local, or international law or regulation;
(c) to infringe upon or violate our intellectual property rights or the rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person;
(e) to submit false or misleading information;
(f) to upload or transmit viruses, malware, or any other malicious code;
(g) to collect or track personal information of others;
(h) to spam, phish, pharm, pretext, spider, crawl, scrape, or engage in similar activity;
(i) to interfere with or bypass the security features of our website or services;
(j) to use our website or products for fraudulent or unauthorized purposes.

We reserve the right to terminate your use of our website or services for violating any prohibited use.

SECTION 15 - TERMINATION

We may terminate or suspend your access to our website or services at any time, without notice, if we determine that you have violated these Terms of Service or engaged in activity that may harm Sense Wellness, our customers, our website, or our business.

The obligations and liabilities incurred prior to termination shall survive termination of these Terms of Service.

SECTION 16 - DISCLAIMER OF WARRANTIES

Our website, services, and products are provided “as is” and “as available,” without warranties or representations of any kind, either express or implied, except as expressly stated by Sense Wellness.

We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results obtained from using our products or services will meet your expectations.

To the fullest extent permitted by law, Sense Wellness disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sense Wellness, its owners, officers, employees, affiliates, partners, agents, contractors, service providers, licensors, and suppliers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of our website, services, or products.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, product misuse, shipping delays, website errors, or any similar damages, whether based in contract, tort, strict liability, negligence, or otherwise, even if advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Sense Wellness, its owners, officers, employees, affiliates, partners, agents, contractors, licensors, service providers, and suppliers from any claim, demand, loss, liability, damage, or expense, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service, your violation of any law, your violation of the rights of a third party, or your misuse of our website, services, or products.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.

Such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure of Sense Wellness to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies posted on our website, constitute the entire agreement between you and Sense Wellness and govern your use of our website, services, and products, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written.

SECTION 21 - ASSIGNMENT

You may not transfer, assign, or delegate these Terms of Service or any of your rights or obligations under these Terms without our prior written consent.

We may transfer, assign, or delegate these Terms of Service and our rights and obligations without consent or notice.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction where Sense Wellness is headquartered, without regard to conflict of law principles.

SECTION 23 - HEADINGS

The headings used in these Terms of Service are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Sense Wellness LLC
Email: info@sensewellness.life
Address: 275 Rand St., Central Falls, RI 02863, USA
Phone: 1-401-678-9493